Trendus.co.za Terms & Conditions
1. Acceptance of our Terms
By visiting the website Trendus.co.za, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to Trendus.co.za, you agree to be bound by the following Terms and Conditions of Service. If you do not want to be bound by our Terms your only option is not to visit, view or otherwise use the services of Trendus.co.za. You understand, agree and acknowledge that these Terms constitute a legally binding agreement between you and Trendus.co.za and that your use of Trendus.co.za shall indicate your conclusive acceptance of this agreement.
2. Definitions and Interpretation
In this Agreement, unless the context otherwise requires, the following definitions shall apply:
"Agreement" means this agreement between Trendus.co.za and the Consumer or Retailer subject to the terms and conditions set out below.
"Business Day" means any day (other than Saturday or Sunday) on which clearing banks are open for business in South Africa.
"Consumer" means a Consumer in terms of the Consumer Protection Act 68 of 2008.
“The Consumer Protection Act” means the Consumer Protection Act 68 of 2008 (the “CPA”).
"The Protection of Personal Information Act of 2013" means the Protection of Personal Information Act of 2013 (the “POPI”).
“Personal Data” means all data supplied to Trendus.co.za by or on behalf of the Consumer or Retailer pursuant to this Agreement which is defined as personal data under the POPI Act.
“Privacy Policy” means the Privacy Policy available on Trendus.co.za website or Online Platform which the Consumer or Retailer assents to.
“Shopping Cart” means any and all goods selected by the Consumer or Retailer or User which once selected form part of the User’s order. The shopping cart serves merely as an online item placeholder for goods prior to the transaction being finalized. Trendus.co.za reserves the right to remove, modify or otherwise change the items available in the shopping cart at any time. Items in the shopping cart may be available for a limited period of 60mins only taking into consideration demand and availability of stock. Items are sold on a “first come first serve” basis and Trendus.co.za cannot guarantee the availability of items in the user’s shopping cart.
“Checking Out/Check Out” means any and all goods selected by the Consumer or Retailer which are then confirmed and accepted by the User in completion of the transaction.
“Contract” means the completion of an order and commencement of a legally binding agreement between Trendus.co.za and the Consumer or Retailer.
"Order" means a purchase completed or submitted by means of Trendus.co.za website or Online Platform.
“You/Your” means the Consumer, Retailer or User of Trendus.co.za website or Online Platform including both Consumers and Retailers.
“User” means any natural person who makes use of, transacts on, contracts with, or makes use of the Trendus.co.za website or Online Platform including both Consumers and Retailers.
"Website or Online Platform" means the Trendus.co.za website and Online Platform, including its Official Social Media Accounts, Mobile Websites and Mobile Applications.
Where the context permits, words denoting:
(a) persons shall include bodies corporate and unincorporated associations of persons;
(b) The singular includes the plural and vice versa; and
(c) one gender shall include any gender.
All headings are for ease of use and reference only and shall not affect the interpretation or construction of these terms and conditions in any way.
3. Provision of Services
You agree and acknowledge that Trendus.co.za is entitled to modify, improve or discontinue any of its services at its sole discretion and without notice to you even if it may result in you being prevented from accessing any information contained init. Furthermore, you agree and acknowledge that Trendus.co.za is entitled to provide services to you through subsidiaries or affiliated entities.
4. Proprietary Rights
You acknowledge and agree that Trendus.co.za may contain proprietary and confidential information including trademarks, service marks and patents protected by intellectual property laws and international intellectual property treaties. Trendus.co.za authorizes you to view only and NO copy of portions of its content for offline, personal, non-commercial use. Our content may not be sold, reproduced, or distributed without our written permission. Any third-party trademarks, service marks and logos are the property of their respective owners. Any further rights not specifically granted herein are reserved.
5. Submitted Content
When you submit content to Trendus.co.za you simultaneously grant Trendus.co.za an irrevocable, worldwide, royalty-free license to publish, display, modify, distribute and syndicate your content worldwide. You confirm and warrant that you have the required authority to grant the above license to Trendus.co.za.
6. Termination of Agreement
The Terms of this agreement will continue to apply in perpetuity until terminated by either party without notice at any time for any reason. Terms that are to continue in perpetuity shall be unaffected by the termination of this agreement.
7. Disclaimer of Warranties
You understand and agree that your use of Trendus.co.za is entirely at your own risk and that our services are provided “As Is” and “As Available”. Trendus.co.za does not make any express or implied warranties, endorsements or representations whatsoever as to the operation of the Trendus.co.za website, information, content, materials, or products. This shall include, but not be limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement, and warranties that access to or use of the service will be uninterrupted or error-free or that defects in the service will be corrected.
8. Limitation of Liability
You understand and agree that Trendus.co.za and any of its subsidiaries or affiliates shall in no event be liable for any direct, indirect, incidental, consequential, or exemplary damages. This shall include, but not be limited to damages for loss of profits, business interruption, business reputation or goodwill, loss of programs or information or other intangible loss arising out of the use of or the inability to use the service, or information, or any permanent or temporary cessation of such service or access to information, or the deletion or corruption of any content or information, or the failure to store any content or information. The above limitation shall apply whether or not Trendus.co.za has been advised of or should have been aware of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed the liability of Trendus.co.za is limited to the greatest extent permitted by law.
9. External Content
Trendus.co.za may include hyperlinks to third-party content, advertising or websites. You acknowledge and agree that Trendus.co.za is not responsible for and does not endorse any advertising, products or resources available from such resources or websites.
10. Jurisdiction
You expressly understand and agree to submit to the personal and exclusive jurisdiction of the courts of the country, state, province or territory determined solely by Trendus.co.za to resolve any legal matter arising from this agreement or related to your use of Trendus.co.za. If the court of law having jurisdiction, rules that any provision of the agreement is invalid, then that provision will be removed from the Terms and the remaining Terms will continue to be valid.
11. Exchange and Return Policy
Trendus.co.za will refund or exchange all goods if you return them within 7 days of purchase, provided that the goods must still be in their original condition and packaging and may not have been used.
You will also be required to present the original tax invoice that is sent to you via email or with the goods. The goods Trendus.co.za excludes from the 14-day exchange or refund policy are: unless there is a manufacturing defect in the goods, you can only return these goods if they are still in the original condition, sold and the packaging, if transparent, has not been opened yet; goods purchased by way of special arrangement or custom order will only be replaced if defective.
The delivery cost of items purchased will still be the responsibility of the customer, and Trendus.co.za will not refund delivery costs. Products received damaged or due to manufacturing defect: email complaint to be received back within 2 hours of receipt with clear picture reference of damages.
The return process will be initiated and the product will be re-collected, once received back to our Distribution Centre or the receiving centre will be evaluated and exchanged if necessary or refunded.
Trendus.co.za does not take responsibility for any Products damaged whilst in transit with couriers and delivered damaged to clients.
Changes to our returns page or refunds page shall be effective concerning all purchases made from the date of publication of the change on our website.
Gift vouchers, giveaways and discounts will not be refunded.
Refunds are not provided for payments under R500. Instead, a credit option is given.
Refunds are offered on payments exceeding R750.
12. Delivery Policy
The listed price of Items does not include delivery and the delivery cost will be displayed at checkout. Delivery time will take place between 3 to 7 working days. Delivery cost is not refundable in all circumstances. Goods are despatched in sealed packaging and should be received in the same manner.
Please ensure that when receiving delivery of your purchase, it is sealed.
Subject to these Terms, The Delivery Service Provider agrees to receive and arrange for the provision of the Service to the Consignee by the information on The Delivery Service Provider’s Waybill or return of the Shipment to the Customer (or its nominee) when the Shipment was not delivered to the Consignee.
Any instruction from the Customer to The Delivery Service Provider and/or a TPA to provide the Service shall be on The Delivery Service Provider Waybill, duly completed and tendered with the Shipment.
Unless otherwise agreed in writing and signed by The Delivery Service Provider, no other instructions, whether verbal or written shall be binding on The Delivery Service Provider or any TPA.
A Shipment under these Terms shall be deemed to have been received into The Delivery Service Provider or any TPA’s possession only upon –the Shipment being received into The Delivery Service Provider or the TPA’s physical possession; and receipt acknowledging acceptance being issued by The Delivery Service Provider or the TPA and furnished to the Customer by an expressly authorized The Delivery Service Provider and/or TPA Personnel. The Customer is responsible for ensuring that the person furnishing such receipt is expressly authorized to do so by The Delivery Service Provider or the TPA.
Delivery to the Consignee, or, on a Shipment returned to the Customer (or its nominee), shall be conclusively evidenced by a signed receipt being given therefore by the Consignee or the Customer.
A POD shall be conclusive proof that the Shipment was delivered by these Terms, in good order and condition, in an intact form, without any Loss and shall further constitute a final and absolute release of all undertakings, obligations and liabilities of The Delivery Service Provider and/or any TPA.
Goods will only be delivered once funds are paid in full and cleared.
13. Currency and Payment Policy
Trendus.co.za is a South African-based company and hence, items are sold in South African Rands (ZAR) and include 15% VAT.
There are three distinct methods of effecting payment for purchases rendered on this site. These are via Credit Card and Debit Card Through the Payfast Secure portal and Direct Funds Transfer.
Please note that, while all inquiries will be received by Trendus.co.za they will NOT BE PROCESSED until proof of payment has been received by Trendus.co.za to the email address info@trendus.co.za.
Credit Card and Refund Policy
Payment by credit card is immediately authorized by an online payment gateway, provided that all details are correctly captured. Trendus.co.za takes no responsibility for the fraudulent use of Internet Banking login codes and PINS. Note that once a conduct order has been captured, it is considered to be authorization to start the verification process by Trendus.co.za.
As such, there will be up to 14 days refund if the item is returned in the original way it was delivered.
Trendus.co.za shall be entitled to vary the price of any items without prior notice to the customer and at its sole discretion.
Whilst this is said every effort will be made to communicate any price changes before the time.
Trendus.co.za accepts direct deposits, EFTs, credit cards and debit cards.
14. Privacy Policy
Trendus.co.za demonstrates its commitment to our customer’s privacy by providing this statement. Trendus.co.za will do everything in our power to ensure your right to privacy. Trendus.co.za is committed to developing long-lasting relationships that are built on trust. Trendus.co.za will never violate that trust.
Trendus.co.za Will Not Sell Your Personal Information.
Trendus.co.za keeps all your information confidential.
Trendus.co.za Will Not Sell/Disclose Your Corporate Information.
Trendus.co.za holds all Confidential Information disclosed to it by all clients in strict confidence and does not disclose such Confidential Information to third parties – Unless Required by Law; take all reasonable measures to protect the confidentiality of and avoid disclosure or use of Confidential Information to prevent it from falling into the public domain or the possession of persons other than those persons authorized to any such information.
Policy For Children
Trendus.co.za does not knowingly solicit information from or market to children under the age of 13. If you become aware of any data, we have collected from children under age 13, please contact us using the contact information provided via email info@trendus.co.za.
15. Security Policy
Trendus.co.za has taken every step necessary to ensure that this site is completely secure. You don’t have to worry about any of the information you share with us on our website.
Trendus.co.za has gone to great lengths to ensure that your information is secure with us.
At all points where you are asked to enter sensitive information, that information will be encrypted and protected with the best encryption software available in the industry.
This ensures that any communication between your computer and ours cannot be intercepted. While on a secure page, you will see a lock icon at the bottom of your browser.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Popia Disclaimer
This disclaimer applies to all emails sent, forwarded or otherwise distributed by email account users under Trendus.co.za. Trendus.co.za is required to process personal information by the Protection of Personal Information Act, 04 of 2013 (“POPIA”).
Trendus.co.za acknowledges that by communicating with data subjects through email Trendus.co.za may collect or receive emails, with attachments, that will or may contain personal information of the recipient, the sender and information relating to other data subjects. By sending Trendus.co.za personal information through email communication you give us (Trendus.co.za) permission to process personal information as described in our POPIA Compliance and Privacy Notice for the purpose for which you shared such information with us.
The information contained in this email is only intended for the recipient mentioned in the email. If you are not the intended recipient, please notify the sender and delete the email immediately. In any event, the personal information contained in this email is to be treated as confidential and only processed lawfully for the purpose for which it was disclosed.
Unlawful processing of personal information may give rise to a formal complaint or legal action against you. E-mails cannot be guaranteed to be secure or free of errors or viruses. No liability or responsibility is accepted for any interception, corruption, destruction, loss, late arrival or incompleteness of or tampering or interfering with any of the information contained in this e-mail or for its incorrect delivery or non-delivery or its effect on any electronic device of the recipient.
16. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, Trendus.co.za may use information collected about you via the Application to:
A. Administer competitions, promotions, and contests.
B. Compile anonymous statistical data and analysis for use internally or with third parties.
C. Create and manage your account.
D. Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Application to you.
E. Email you regarding your account or order.
F. Enable user-to-user communications.
G. Fulfil and manage purchases, orders, payments, and other transactions related to the Application.
H. Generate a personal profile about you to make future visits to the Application more personalized.
I. Increase the efficiency and operation of the Application.
J. Monitor and analyse usage and trends to improve your experience with the Application.
K. Notify you of updates to the Application.
L. Offer new products, services, mobile applications, and/or recommendations to you.
M. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
N. Process payments and refunds.
O. Request feedback and contact you about your use of the Application.
P. Resolve disputes and troubleshoot problems.
Q. Respond to product and customer service requests.
R. Send you a newsletter.
S. Solicit support for the Application.
17. Disclosure of Your Information
Trendus.co.za may share information Trendus.co.za has collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If Trendus.co.za believes the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, Trendus.co.za may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
Trendus.co.za may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, Trendus.co.za may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, and following blogs.
Online Postings
When you post comments, contributions or other content to the Applications, your posts may be viewed by all users and may be publicly distributed outside the Application in perpetuity
Third-Party Advertisers
Trendus.co.za may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.
Affiliates
Trendus.co.za may share your information with our affiliates, in which case Trendus.co.za will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that Trendus.co.za controls or are under common control.
Business Partners
Trendus.co.za may share your information with our business partners to offer you certain products, services or promotions.
Social Media Contacts
If you connect to the Application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.
Other Third Parties
Trendus.co.za may share your information with advertisers and investors to conduct general business analysis. Trendus.co.za may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
If Trendus.co.za reorganizes or sells all or a portion of our assets, undergoes a merger, or is acquired by another entity, Trendus.co.za may transfer your information to the successor entity. If Trendus.co.za goes out of business or enters bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honour commitments Trendus.co.za made in this Privacy Policy.
Trendus.co.za is not responsible for the actions of third parties with whom you share personal or sensitive data and Trendus.co.za has no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by Noting your preferences at the time you register your account with the Application Logging into your account settings and updating your preferences. Contact us using the contact information provided below If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
18. Entire Agreement
You understand and agree that the above Terms constitute the entire general agreement between you and Trendus.co.za. You may be subject to additional Terms and conditions when you use, purchase or access other services, affiliate services or third-party content or material.
19. Country of Domicile
This website is governed by the laws of South Africa and Trendus.co.za chooses its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice or other documents or communication of whatsoever nature.
20. Changes to the Terms
Trendus.co.za reserves the right to modify these Terms from time to time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted and your continued use of Trendus.co.za after any changes to Terms will signify your agreement to be bound by them.
21. Contac Us
If you have questions or comments about this Terms and Conditions, please contact us at:
Trendus.co.za PTY LTD
info@trendusgroup.co.za
+27 74 444 2727
All rights and interests Reserved
@Trendus Online Shopping Store@